Recently, JD Express announced the official launch of the “Ten Cities and Hundred Stores” project. 100 sales offices in 10 cities in Beijing, Shanghai, Guangzhou, Shenzhen, Hangzhou, Chengdu, Chongqing, Shenyang, Wuhan, and Xi’an will be officially upgraded to the first batch in the country. JD Express flagship store has undergone a comprehensive upgrade of software and hardware aspects such as store image, functional zoning, and introduction of intelligent equipment, further improving the express terminal service network, and an important innovation to improve the service level of core urban areas.
The end express delivery site, as a key link for express companies to serve consumers, is an important window for examining the quality of express delivery services. However, for a long time, the terminal express delivery sites have been mainly operation, heavy quantity and wide coverage, but the degree of operational management and intelligent intensification is obviously insufficient, and the operational efficiency of the site has also been affected.
It is reported that the 100 business departments selected by the first batch of JD Express flagship stores are concentrated in the core business districts of ten cities in Beijing, Shanghai, Guangzhou, Shenzhen, Hangzhou, Chengdu, Chongqing, Shenyang, Wuhan, and Xi’an. Wangfujing, Shanghai East Nanjing Road, Guangzhou Tianhe, Chengdu Taikoo Li, Wuhan Jianghan Road, Shenzhen Nanshan, Hangzhou Wulin Commercial District and other famous business districts are fully covered.
The upgraded JD Express flagship store has not only achieved standardization and uniformity in store image, but also completed the transformation and upgrading from operation to operation. In addition to the traditional sorting operation operation, the flagship store also has the function of collecting and collecting operations. There are nearly ten functional areas such as customer reception service area, office area, rest area, and material room in the store, which improves the efficiency of space utilization. , It will also be more convenient for customers to enter the store at any time to consult and negotiate business. In the next step, the flagship store will also add a number of characteristic community services such as laundry, free water station, old clothes recycling, and carton recycling.
Intelligent intensification is also the development direction of JD Express flagship store. Among them, the “mini gantry” can carry out high-speed scanning inspection, the scanning rate is more than 60 times per second, and the scanning upload rate is 100%; The high accuracy of measuring and weighing can also help the courier to increase the efficiency of proper delivery by 100%. In the future, the flagship store will also realize systematic operations such as abnormal express management, inventory and operation reminders through intelligent shelves, and finally realize intelligent and intensive express management.
Since the beginning of this year, JD Express has continued to innovate in the last mile service. It has not only landed in the country’s first high-end commercial building one-stop delivery service center “Little Bee”, but has also reached cooperation with many national chain property companies. The official landing of the “Ten Cities and Hundred Stores” project will be a new exploration of JD Express to create a diversified ecosystem of terminal services and further improve service levels. In the next step, JD Express will continue to innovate through technology and models, and gradually expand the coverage of flagship stores in more diverse scenarios through safer delivery and precise reach, and strive to become the new standard for smart life in future cities. Bring customers a more efficient, convenient, and worry-free new experience of integrated terminal services.