According to the official WeChat news of the Guangdong Maternal and Child Health Hospital, on the morning of April 4, 2020, there was an incident in which a staff member of the epidemic prevention and control was injured.
According to the relevant regulations on epidemic prevention and control, personnel entering the waiting room of the hospital should take pre-examination and triage measures such as epidemiological history investigation and temperature measurement. The Department of Reproductive Health and Infertility of our Panyu Campus has set up a pre-examination triage office at the entrance of the waiting room as required. At about 11:20 yesterday morning, a man broke into the waiting room and did not cooperate with the nurse at the pre-examination office to check the health code and the recent itinerary. His attitude was arrogant, and he used the mobile phone to pat the pre-examination and triage desk twice before and after. In order not to affect the order in the waiting room, the on-site security staff Ms. Wu immediately assisted the nurse to persuade the patient and escorted him to the code scanning office outside the door to guide him to obtain relevant information. However, the patient suddenly attacked the female security officer, causing injuries to her right hand, redness and pain. Seeing this situation, the nurse made an emergency call, other security guards in the hospital rushed to the scene and took the patient to the police room. The police officer on duty at the Nancun police station rushed to the hospital quickly after receiving the report.
The police officer of the Nancun Police Station called the video and conducted investigations and verifications on the parties concerned. The evidence showed that there was no fault in the attitude and behavior of the medical staff in our hospital. The man admits that he was out of control and irritable, and he was willing to take responsibility for fault. According to the man ’s illegal facts, the Nancun Police Station of the Panyu Public Security Branch of Guangzhou City imposed administrative detention on the man according to law.
Set up a pre-examination triage office at the entrance of the waiting room, the purpose is to detect patients, suspected patients and their close contacts in time, prevent the source of infection from entering the waiting room, provide a safe environment for doctors, and protect the health of the doctors. Most medical staff can understand, support and cooperate. Since our hospital adopted the pre-test and triage measures on January 30 this year, nearly 150,000 patients have been admitted to the emergency department, 3627 patients have been investigated for fever and suspected patients, and 13,895 cases have been tested for nucleic acids. Before this incident, no disputes or disputes have occurred. . Take this opportunity to express my heartfelt thanks to the vast number of patient friends for their full understanding and active support!
Our hospital will continue to strengthen the humanistic construction with “caring” as the main feature, continuously improve and perfect various services, and provide patients with more convenient, considerate and warm services. At the same time, continue to adhere to the “zero tolerance” attitude to “medical trouble” and violence, and will, as always, cooperate with the public security department to crack down on disrupting the order of diagnosis and treatment and violence in accordance with the law, and work hard to maintain a normal order of diagnosis and treatment.
Thank you sincerely for the care, love and help of the relevant departments and friends from all walks of life for the work and medical staff of our hospital!